Course Description
Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.
We understand that your time is valuable, so we have structured our course to be as efficient and effective as possible. Throughout the course, you will be guided through a series of modules and lessons that cover the material in a clear and concise manner. Our goal is to help you learn quickly and easily, so you can apply your new knowledge right away.
Thank you for choosing our online course, and we look forward to supporting you in your learning journey!